Notification settings

Delivery channels

In-app notifications

Receive alerts inside Helm.

Email notifications

Receive eligible reminders by email.

Critical alerts

Always surface important compliance issues.

Notification types

Notification typeIn appEmail
Driver complianceDriving licence, CPC and driver requirements
In app
Email
Vehicle complianceMOT, tax and vehicle deadlines
In app
Email
DocumentsDocument reviews and expiry dates
In app
Email
TasksAssigned work and due dates
In app
Email
IncidentsIncident updates and required action
In app
Email
Walkaround checksMissed checks, defects and unsafe outcomes
In app
Email
System notificationsImportant Helm service and workspace updates
In app
Email

Reminder milestones

MilestoneIn appEmail
30 days beforeEarly visibility for longer lead-time renewals
In app
Email
14 days beforeA two-week reminder before the due date
In app
Email
7 days beforeOne-week compliance warning
In app
Email
1 day beforeFinal reminder on the day before
In app
Email
Due todayAlert when the compliance item is due
In app
Email
OverdueContinue highlighting unresolved overdue items
In app
Email

Email delivery

Delivery mode

Controls repeat email reminders while an item remains overdue.

Email destination

To use a different address, update the email associated with your Helm account.

Mandatory notifications

Workspace rules can require important compliance alerts for selected team members.

Locked preferences are managed at workspace level and cannot be changed by individual team members.

Critical compliance alerts

Required by your workspace

Overdue compliance email reminders

Require continued email reminders for overdue items.

Required recipients